Start with the record.
Walk through a representative pawn or purchase. Review customer identification, item details, photos, and the transaction fields your store needs.
For pawnbrokers evaluating their next system
Your next system should
work for your whole shop.
Using BWI RAPID and considering a change? Look at more than the reporting step. Explore how PawnMate helps your team manage pawns, customers, inventory, and reporting tasks throughout the day.
Explore the reporting checklist2017PawnMate launched
700+locations served
Across the USA, Canada, Mexico, and Colombia
Make the demo useful
Put your daily tasks
on the comparison list.
Think about the last pawn your team wrote: the customer information, item details, hold, and reporting steps. Use that real transaction to evaluate PawnMate alongside your current BWI RAPID setup. Confirm the reporting requirements with your agency before making a change.
The BWI column contains questions to verify with your agency or provider, not assertions about BWI’s features. On smaller screens, scroll horizontally to read all columns.
| What to review | With PawnMate | Verify your BWI RAPID setup |
|---|---|---|
| Police reporting | Police reporting support, including LeadsOnline uploads. Confirm your agency’s accepted destination, file format, and submission process with our team. | Which agencies and destinations accept your current RAPID submissions? What changes would your agency require if you changed systems? |
| Holds and inventory | Hold-period tools and inventory actions support staff workflows. Review the rules, configuration, and release process your store needs. | How are hold periods managed in your current setup? Which tasks happen in RAPID, your store software, or another system? |
| Customer ID and photos | Store customer and identification images. Required-photo settings can be configured; capture is not automatic without setup. | Which identification fields and images does your agency require? How are they captured, retained, and included in submissions? |
| Transaction records | Customer, pawn, purchase, and sales records support day-to-day operations. Review the exact fields and reporting records your agency requests. | Which transaction types and fields must be reported? Can you access the historical records and exports you need? |
| Staff access | Employee roles and permissions restrict functions. Walk through your staff responsibilities and manager approvals during setup. | Who prepares, reviews, and submits reports today? Which permissions and review steps must be preserved? |
| Submission review | Demonstrate the supported reporting workflow with the team. Agree who checks submissions, handles errors, and confirms agency receipt. | How do you confirm receipt, identify rejected records, and resolve corrections? Who owns follow-up with the receiving agency? |
Confirm supported destinations, formats, setup, fees, and submission responsibilities with our team. Reporting tools do not guarantee agency acceptance or legal compliance, and no automatic submission of every transaction is promised.
From the counter to the report
Look at the whole workflow.
A reporting decision starts well before a file is sent. See how your staff would collect, review, and manage the records behind it.
Walk through it with our teamReview the reporting path.
Check the destination, accepted format, hold settings, and staff permissions. Ask the team to demonstrate the supported submission process.
Keep a person in the loop.
Assign responsibility for checking submissions, resolving errors, and confirming receipt. Software supports the process; your agency sets the requirements.
Beyond reporting
Run the rest of your store in PawnMate, too.
Pawns, buys, retail sales, and layaways
Optional RFID inventory tools
AI market values available now
eBay, GunBroker, Google Shopping, and an online store
FastPawn customer payments through a web link
Ask about module availability, compatible hardware, integration setup, and any third-party or usage fees.
For Canadian stores
A Canadian store deserves
a store-specific review.
PawnMate supports stores in the US and Canada. Reporting acceptance still needs to be checked for your jurisdiction.
If you decide to move
Know what comes with you.
Know what happens next.
Your customer history and inventory matter long after a software change. We’ll review the data you can export, discuss the work involved, and agree on scope and timing before you commit to a transition.
Bring your requirements
Share your agency, current reporting destination, transaction types, and the parts of your BWI RAPID workflow you need to preserve.
Review the available data
Our team reviews your source software and accessible exports or backups. Migration scope, cost, and timing are confirmed after that review.
Demonstrate and validate
Review representative records, reporting formats, hold tools, forms, and staff access. Confirm agency acceptance before changing your reporting process.
Agree on your transition plan
Plan configuration, training, record access, and the switch with our team. Keep your existing reporting arrangements in place until your new process is confirmed.
Before you decide
What to ask before
changing your setup.
Have a reporting requirement that is specific to your store? Let’s talk it through.
1 (866) 241-8885Can PawnMate replace BWI RAPID for my store?
That depends on your agency and reporting requirements. BWI RAPID is a reporting platform; PawnMate is store-management software with police reporting support, including LeadsOnline uploads. It is not a universal replacement for every RAPID workflow. Share your agency, destination, required format, and submission process with our team so you can evaluate fit before making changes.
Will my police agency accept PawnMate reporting?
Acceptance must be confirmed for your specific agency. Ask your agency which destinations, formats, fields, and submission procedures it accepts, then review those requirements with PawnMate. Do not assume that having reporting tools alone establishes acceptance or guarantees compliance.
Does PawnMate support stores in Canada?
Yes. The United States and Canada are supported markets, but that does not mean every jurisdiction or agency reporting workflow is supported. Review your province, municipality, police service, reporting requirements, and any privacy or data-handling obligations with the team and the appropriate local authorities.
What can be migrated, and how long will it take?
Migration depends on your source system and the data you can access. Available records may include pawn history, sales history, and customer notes, subject to data review. The team confirms scope, timing, costs, and training needs after reviewing your exports or backups. No fixed migration duration or downtime guarantee is promised.
How much does PawnMate cost?
Request a store-specific written quote. Confirm your monthly plan, included modules, reporting setup, migration, training, hardware, third-party charges, and cancellation terms. Pricing depends on your requirements; there is no universal price stated on this page.
Request a written quoteIs there a deadline to stop using BWI?
Yes. The confirmed deadline to stop using BWI is December 31. Start planning your transition now so you have time to review your data, configure your new system, and train your team. Confirm your agency’s reporting requirements before switching.
Start with your store
Let’s walk through
a day at your counter.
Show us where your team spends time today. We’ll demonstrate the relevant PawnMate tools, review your reporting needs, and help you decide whether the fit is right.
Prefer to call? 1 (866) 241-8885